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CUSTOMER SERVICE

Free Local Delivery!

For a limited time only we are offering our local delivery option for free on all orders – no minimum purchase!

Local Delivery Policies

  • The $5 flat rate for local delivery is subject to change.
  • Local delivery is limited to the following zip codes: 29601, 29605, 29607, 29662, 29615, 29609, 29617, and 29611. (29650, 29680, and 29681 are now available for a limited time only!)
  • Backyard Homestead Supply Co. does not offer local delivery to P.O. boxes.
  • Backyard Homestead Supply Co. does do not currently offer installation services on any of our products.
  • Backyard Homestead Supply Co. does not require signatures on deliveries and is not responsible for lost or stolen items.
  • In the event that we are unable to complete a delivery for any reason (e.g. an unrestrained pet), Backyard Homestead Supply Co. will contact you to arrange another delivery date.
  • In the event that we are unable to complete a second delivery attempt. Backyard Homestead Supply Co. reserves the right to cancel an order and issue a refund for the items ordered.

Return Policies

  • All items are thoroughly inspected for damage prior to shipment.
  • Items damaged in shipment may be returned for a full refund.
  • All other sales are final.

To contact us for any reason, please email info[at]backyardhsc.com.

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